Brian. NYU

Posted on 20th November 2011 in classic yelp reviews, Lost Yelp Reviews, Press


Brooklyn Eyeworks!

For whatever the reason my original review of Brooklyn Eyeworks isn’t appearing on their list of reviews.  This place deserves serious attention!  In my experience with eye doctors and optical shops this is the only one that truly gets what customer service and hospitality are! My personal experience with Dr. Gonzalez was remarkable.  She’s warm and pleasant; answered all of my questions and never made me feel that I was a pain in the ass!

1 Previous Review:

  • 12/8/2008
  • It’s really cool to feel that you matter; that you’re not just another “transaction” or “sale”.  I met Danny and Jess (his apprentice) a few months ago when I was visiting from LA.  I was in desperate need  of some replacement contacts because I , as usual, forgot to get a serious supply from 1-800 contacts.  I must have called about 4 or 5  places and all of them flat out refused to help me out unless I purchased a couple of boxes.  All I needed was about 2 pair MAX. The last call I made was to Brooklyn Eyeworks. The guy on the other line told me, as long as he can verify the Rx from my doctor in LA it shouldn’t be a problem.  I was staying in Manhattan and I really didn’t know my way around the trains especially traveling to Brooklyn for a pair of contacts. I managed to find Brooklyn Eyeworks and when I arrived Danny had 3 pair of sample contacts ready for me.  When I asked him how much,  he simply said it’s on him and to enjoy my stay in NYC.  (Pause)  What a generous thing to do.  I’m grateful.   Anyway, the reason I am taking the time to write this thing is because  I was in New York checking out my new crib at New York University.  I never told Danny why I was in city.  Now I’m back and I’m pulling my hair out (prepping for finals). In my brief break, I thought about the kindness of this person and I decided that everyone should go and see Dan and Jessie because they will treat them right.  I just picked up a year supply of contacts and a hip pair of chunky black horn rimed glasses from this place.  I know that with my contacts I can get them online for a few bucks less but you can’t put a price on exceptional care.  I’m a customer for life.
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Norman Rockwell Style!

Posted on 7th November 2011 in Press, Reviews


Brooklyn Eyeworks!

Susie B.
New York, NY
11/5/2011
Love. Love. Love. Formerly, I thought that glasses were divided into two camps: utterly man-repellent faux science teacher or weirdly cutesy sexy librarian. So, until around 2008 I looked like Lisa Loeb in chem lab gone wrong. So I wouldn’t be seen in them I would take my glasses off when I went out at night accidentally going into men’s rooms and forcing bartenders across the city read entire chalk-board beer lists to me aloud in a sexy voice (that part actually wasn’t so bad).

Then I found Brooklyn Eyeworks and got the first pair of glasses I actually liked wearing (an awesome pair of clear plastic Kala frames) and then, about a year later I got the first pair I ever LOVED (cat-eye philip lim’s). People ask me if they actually have a prescription in them or if I’m just wearing them for fashion. That’s about the craziest thing that I can imagine.

Everyone affiliated with the business is super helpful in a way that harkens back to Norman Rockwell era optometry- letting you try on about a million frames, figuring out the way to get the best deal out of your insurance, scanning and e-mailing RX’s- it’s truly above and beyond customer service.

The most ringing endorsement: I thought the place was so wonderful I took my mom there, and she got outfitted in an awesome pair of ballsy hipster frames. And when we left she said “That’s what getting glasses should be like, I feel so cool!”.

So- this is a place that will get you a pair of frames that suits you perfectly, let’s you see the light- literally- and makes your mom feel cool.

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Robbi

Posted on 6th October 2011 in Testimonials

I came into Broklyn Eyeworks based on a recommendation from my co worker. The place is like any other optical. So what’s the big deal and why the many reviews? Why am I taking the time to give this place a review? All I can say is WOW! I really don’t care if you believe any of these reviews (I didn’t) until you get into it with Jessie, Dr. Bazan and Danny. I can honestly say that this tight and sync crew were put together by Divine Intervention. (Either that or they play it off very very well). First off the exam: Dr. Bazan introduces himself and escorts me into his exam room; he then begins to explain every part of the exam process (who does this). I’m so used to the eye doctor just saying “better 1 or better 2″ and that’s it! NOT HERE! After the exam I’m given my Rx and given the option of either ordering my contacts “on-line” or from them. (huh?) (Are they for real?). I needed some glasses and Danny and Jessie pulled out about 20 to 30 pair of specs for me to try on. It was sooooo cool. No pressure to make a rush decision. Dan even took several pictures and emailed them to me. I don’t live in the area so picking up my new glasses was a bit of a problem for me (so I thought). This crazy optician made the trip to Williamsburg and personally delivered my glasses to my house! I am a fan. When I did get my funky Cynthia Rawley frames I couldn’t stop yapping about the phenominal service in this place! Like I said before… I really don’t care if you believe this reviewer, just try it out for yourself. Thank you. Robbi Chase.

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Deb…..

Posted on 6th October 2011 in Testimonials

All the great things everyone has said about this place are completely true. I’m very indecisive, especially when it comes to picking out glasses. Let’s face it, if I’m going to be wearing something nearly 24/7 (which I will, since my vision is TERRIBLE) right in the middle of my face, it had better look good! Jessica and Dan were super patient and made me feel completely comfortable. They spent TONS of time with me (did I mention I’m indecisive?) and never made me feel the least bit rushed or pressured. Jessica even suggested that we go outside with a mirror to see how the different frames looked in the sunlight – she was so friendly that I felt like we were friends shopping for cute accessories. In fact, the whole time I was there I honestly felt like I was hanging out, chatting with friends, rather than a customer at a store. (They’re obviously friendly people in general – several other customers and folks from other local businesses stopped by while I was there and Jessica and Dan greeted them like old friends – which I guess they are!) They also gave me some great tips on insurance for vision.

The eye doctor was a sweetheart as well. He took his time with me, answered all my questions, and really made me feel comfortable. He explained to me about my eye dryness (which no other eye doctor has ever done, even when I commented on it) and even gave me hope that I may be able to wear daily disposable contact lenses, even with my astigmatism and severely dry eyes! (Why has no eye doctor ever told me about this possibility before???)

I know, some of you don’t care how friendly a place is – you just want good prices on your glasses! Brooklyn Eyeworks is great for that too. They gave me such a sick discount that they had to swear me to secrecy as to the details.


Brooklyn Eyeworks!

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Ridiculous!

Posted on 4th October 2011 in Reviews

This place rules so ridiculously hard. I stopped in on a Friday night after breaking my glasses, set up an eye appointment at noon on Saturday,and picked out frames, and by 5PM Saturday, had my new glasses. The thinner lenses I ordered weren’t apparently ready or something, so they set me up with the thick ones, and I came back after a couple of days to swap them out. *Then*, due to an optically insignificant and for me barely noticeable issue with one lens, they asked me to come back in.
Everyone was very helpful and nice, and they had a thing going where if you brought it 5 nonperishable foods, you got some amount off your glasses.

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A Team of Best Friends.

Posted on 1st October 2011 in Press, Reviews

Gretchen B.
Brooklyn, NY
10/1/2011
I adore Danny and the whole team at Brooklyn Eyeworks. I’ve gone there for the past few years to get my eyes taken care of, and I always feel as though the service just cannot get any better. Everyone there is so friendly and knowledgeable – my questions are always valued and well answered, and the staff there take every opportunity they can to go the extra mile and then some – I can hardly believe this is a store and not a team of my best friends, that’s how well people are treated here! The glasses selection is phenomenal as well – I honestly can’t say enough about these guys and hope that everyone I know goes there.

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Doing a little extra…

Posted on 5th July 2011 in Lost Yelp Reviews

Over two years ago, Danny was incredibly patient and accommodating with me as I picked out glasses, which for me is a lengthy and anxiety-filled process.  Recently, I noticed that my (very expensive) lenses had developed this weird defect in the centers that was compromising my vision, so I took it in to show Danny, and he’d never seen anything like it before.  He called the lens company, but they were unsympathetic because the warranty on the lenses had passed.  The company offered a deep discount on replacement lenses (because they knew that something was wrong and it was their fault), but wouldn’t cover the total cost (because they didn’t have to, and they’re a business).

Check this out: Danny ordered replacement lenses for my glasses AT NOT COST TO ME.  He did this because he felt that the lens company was in the wrong, and wanted me to get my money’s worth.  That is how committed he is to running a responsible business.  I’ve never encountered anything like this before.
If you need glasses, GO TO THIS STORE.  I wish everyone was this principled, honest, knowledgeable, and friendly.

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Go Here!

Posted on 2nd May 2011 in Uncategorized

Taylor D:
Brooklyn Eyeworks is a refreshing break from the business as usual doctor’s office visits. The office is warm and welcoming both in style but more importantly, with its extremely friendly staff. The staff welcomes you in as if you were coming to eat at a family reunion. They are personable, patient, and very honest about what you need. I will always go here.Brooklyn Eyeworks is a refreshing break from the business as usual doctor’s office visits. The office is warm and welcoming both in style but more importantly, with its extremely friendly staff. The staff welcomes you in as if you were coming to eat at a family reunion. They are personable, patient, and very honest about what you need. I will always go here.

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Kevin Batchelor’s Grand Concourse.

Posted on 25th April 2011 in just for fun

We have seriously talented clients.
Check these guys out on May 7th at Two Boots in Park Slope.

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Sharon

Posted on 20th March 2011 in Testimonials

All the positive reviews are absolutely true.  I stopped by today for frames and there are no words to express the great vibe and massive selection of beautiful and high quality frames at Brooklyn Eyeworks.   The staff are extremely down to earth, friendly and knowledgeable about their products.  They also make you feel very welcome the minute you walk through the door.

Brooklyn Eyeworks!

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